Τετάρτη, 15 Απριλίου 2020

IMPORTANT UPDATE: ISSUING 18 months valid CREDIT VOUCHER

Dear friends, 

we really hope that you and your families are all in good health, safe and strong. The epidemic is in many countries still out of control and in others showing that things are getting better. We all pray this nightmare to end soon and never return. 
Travel restrictions will not allow most of tourists to visit Greece until it is safe for all. As said in previous update, we follow the situation very close and taking one step at the time, we adjust accordingly, always respecting you and having your and our safety as a priority, but also securing the smooth operation of our businesses. 
As of 13/4/2020 Kefalonia Villas and our affiliates Sarlata Villas and Fiscardo View Villas will make use of the new Act of Legislative Content that was published in the Official Journal of the Greek government 84 A', 13 April 2020 and, following the guidelines, will issue a credit voucher instead of immediate cancellation refund to any customer who due to COVID- 19 restrictions wishes to withdraw his/ her reservation and is according to our cancellation policies entitled a refund. 
The voucher's amount will be exactly the amount you have paid as a deposit for your villa/ apartment rental and it will be valid for eighteen (18) months from the day of issue.
Τhe voucher is issued to any bookings with check in between 25 February 2020 - 30 September 2020. 
In this way, you do not lose your money, you can keep your reservation and make use of the deposit any time within the 18 months. You can choose any week available and make use of the money you have paid as a deposit. The balance payment will be adjusted in accordance with the total cost of the rent of the accommodation you choose and should be paid 30 days before arrival, this does not change. 
PLEASE NOTE: If for any reason you do not use the voucher within the 18 months window, then we will refund you the amount you have paid for your rent at the end of the 18 months after the issue of the voucher. 

Please do not hesitate to get in touch with us for any further information or clarification at info@kefalonia-villas.com or 0030 6976880180. 

Thank you all for your trust and preference to Kefalonia Villas, thank you for your understanding. We believe that together we will all get through this stronger and be able to meet again soon. 
Stay safe, stay strong :)

Best regards
Elina Theotokatou
Kefalonia Villas