Πέμπτη, 19 Μαρτίου 2020

COVID- 19 Adjusting our policies | Offer more flexibility

March 19 | Kefalonia Villas

Adjusting our policies | Offer more flexibility
Dear friends,
we understand that amidst this difficult period we are all experiencing, travel plans are not our very first priority.
Taking into account the current global COVID- 19 issue and as a local company fully aware of the situation and with all respect to all our clients, we are trying to do the best we can for the best of all, trying to be as much flexible as we can be, prioritising yours and the community's safety, health and wellbeing and following official guidelines.
For now, we feel the best we can do is take one step at the time, so we have made some changes and adjustments, in order to offer you more confidence and peace of mind.

** For all new bookings from March 2020 onwards, we have changed our booking and payment policies to a much lower deposit and the balance payment to 30 days before arrival (was 60) and extending it as needed.
** For all existing bookings due to arrive on early summer dates,  we are extending the balance payment due date to 30 days before arrival (was 60) and evaluating the situation we can stretch it more in order to have a clearer picture of the situation. Taking it again from that point we can discuss all options available for you.

Our motto now is "don't cancel your bookings- change the dates".  In this way we can together save tourism. Kefalonia will be here for you when the time is right :)
If you would like to discuss further please don’t hesitate to get in touch and if not we will continue to monitor the situation closely and update you where necessary.
Stay Safe and I am sure that again this year we will all be able to enjoy another sunny and warm summer in Kefalonia :))

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